SC Telco

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SC Department of Revenue Security Breach

UPDATE: As many as 657,000 S.C. businesses had their tax information stolen in the massive security breach at the state Department of Revenue that also claimed the records of up to 3.6 million people, Gov. Nikki Haley said Wednesday. Business owners can visit http://www.dandb.com/sc beginning Friday or they can call customer service toll free at this dedicated phone number 1-800-279-9881.

The South Carolina Department of Revenue revealed that their web servers were hacked by a foreign entity exposing 3.6 million Social Security Numbers and 387,000 credit and debit card numbers of South Carolinians to potential identity thieves. Of the credit/debit card numbers exposed, only 16,000 were not encrypted.  Information has not been released to SC Telco to determine if any of our members’ card information was exposed by the breach at the SC Department of Revenue. SC Telco will continue to monitor this situation and will be in constant contact with Visa to determine any proactive measures that may be needed.  The protection of our members’ personal information is our top priority.

In the meantime, we have several recommendations for members to follow:

1.       The State of South Carolina is providing free credit monitoring for all South Carolinians. In order to take advantage of this offer, you must call 1-866-578-5422 to sign up. You may also sign up online at www.protectmyid.com/scdor.  SC Residents may use the code SCDOR123 to register online.

2.      Know what is on your credit report today. Visit www.annualcreditreport.com to receive a free credit report from each of the three credit reporting bureaus. Make sure everything on your report is accurate. If there are discrepancies, contact the credit reporting bureau that provided the credit report to report the discrepancy.

3.       Monitor all of your bank accounts very diligently. Because this breach occurred at the SC Department of Revenue, all financial institutions are at risk of having their customers’/members’ information exposed. Therefore, monitor all of your accounts at all Financial Institutions that you use very carefully. For your SC Telco accounts, utilize MONEYLINK ONLINE and MONEYLINK AUDIO to check your account balances and transactions. If you discover a suspicious or fraudulent transaction on your SC Telco account, contact us immediately.

4.     Take advantage of the Notify Me Alerts available to you inside MONEYLINK ONLINE. You may establish email alerts to be sent to you based on a variety of activities within your account. After logging in, click on the Notify Me Alerts tab to set up your alerts. Also, verify that you have the correct email address listed so that alerts are received in a timely manner.
 

      At this time, SC Telco is not recommending that you close your accounts or request a reissuance of your debit and credit cards. However, if this will give you the most peace of mind, a member service specialist at any of our seven branch locations will be glad to assist you through this process.

SC Telco is here to assist you in any way we can. While we cannot control security breaches such as this one that happen at other entities, we certainly are here to support you and protect your information.  We will monitor this situation very closely and as we have more information, we will be sure to let you know. If you have any questions regarding the information above, please feel free to visit one of our seven branch locations and we will be glad to assist you.

 



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